The Latest BSB Training Package Update (BSB v7.0) is Now Live!


The Business Services Training Package Version 7.0 has been released on – this means that the biggest BSB training package update in years is now LIVE!  

The changes were so massive that most of the courses in the package can be considered “not equivalent”. It is critical for Registered Training Organisations to investigate the changes when moving ahead with their plans because the Business Services training package plays an important role in the VET industry. 


BSB v7.0 – 2020 BSB Update Changes

It is best to read a summary of the latest 2020 BSB changes so you can get a quick overview of what to expect. Note that almost all in-demand and popular Business Services qualifications now have an updated 2020 version and most of them are “Not Equivalent” to the BSB qualifications that will be superseding soon. 

To summarise some of the major changes between the previous BSB v6.1 to the 2020 BSB v7.0 update: 

  • 33 New Qualifications 
  • 62 Removed or Deleted Qualifications 
  • 4 Updated Qualifications 
  • A major consolidation of qualifications in the 2020 Business Services (BSB v7.0) update resulted to the number of qualifications being reduced from 62 to 33 

Want to learn more about the latest BSB update? Click on this link now! 

Need RTO Materials to add the new courses to scope and market them ASAP? Check the table below to view the RTO resources that will be available in our shop. 

2020 BSB RTO Training Resources

RTO Resources For 2020 BSB Qualifications
Click on Codes to View Digital RTO ResourcesClick on Training Product Name to View RTO eLearning Resources
BSB10120Certificate I in Workplace Skills
BSB20120Certificate II in Workplace Skills
BSB30120Certificate III in Business
BSB30220Certificate III in Entrepreneurs and New Business
BSB40120Certificate IV in Business
BSB40320Certificate IV in Entrepreneurs and New Business
BSB40420Certificate IV in Human Resource Management
BSB40520Certificate IV in Leadership and Management
BSB40820Certificate IV in Marketing and Communication
BSB40920Certificate IV in Project Management Practice
BSB50120Diploma of Business
BSB50320Diploma of Human Resource Management
BSB50420Diploma of Leadership and Management
BSB50620Diploma of Marketing and Communication
BSB50820Diploma of Project Management
BSB50920Diploma of Quality Auditing
BSB60120Advanced Diploma of Business
BSB60320Advanced Diploma of Human Resource Management
BSB60420Advanced Diploma of Leadership and Management
BSB60520Advanced Diploma of Marketing and Communication
BSB60720Advanced Diploma of Program Management
RTO Materials For 2020 BSB Units 
Click on Codes to View Digital RTO ResourcesClick on Training Product Name to View RTO eLearning Resources
BSBCRT311 Apply critical thinking skills in a team environment 
BSBCRT411 Apply critical thinking to work practices 
BSBCRT412 Articulate, present and debate ideas 
BSBCRT511 Develop critical thinking in others 
BSBCRT512 Originate and develop concepts 
BSBCRT611 Apply critical thinking for complex problem solving 
BSBESB301 Investigate business opportunities 
BSBESB302 Develop and present business proposals 
BSBESB303 Organise finances for new business ventures 
BSBESB305 Address compliance requirements for new business ventures 
BSBESB401 Research and develop business plans 
BSBESB402 Establish legal and risk management requirements of new business ventures 
BSBESB403 Plan finances for new business ventures 
BSBESB404 Market new business ventures 
BSBFIN501 Manage budgets and financial plans 
BSBFIN601 Manage organisational finances 
BSBHRM411 Administer performance development processes 
BSBHRM412 Support employee and industrial relations 
BSBHRM413 Support the learning and development of teams and individuals 
BSBHRM415 Coordinate recruitment and onboarding 
BSBHRM417 Support human resource functions and processes 
BSBHRM521 Facilitate performance development processes 
BSBHRM522 Manage employee and industrial relations 
BSBHRM523 Coordinate the learning and development of teams and individuals 
BSBHRM524 Coordinate workforce plan implementation 
BSBHRM525 Manage recruitment and onboarding 
BSBHRM527 Coordinate human resource functions and processes 
BSBHRM528 Coordinate remuneration and employee benefits 
BSBHRM529 Coordinate separation and termination processes 
BSBHRM611 Contribute to organisational performance development 
BSBHRM612 Contribute to the development of employee and industrial relations strategies 
BSBHRM613 Contribute to the development of learning and development strategies 
BSBHRM614 Contribute to strategic workforce planning 
BSBINS401  Analyse and present research information 
BSBINS601 Manage knowledge and information 
BSBLDR411 Demonstrate leadership in the workplace 
BSBLDR412 Communicate effectively as a workplace leader 
BSBLDR413 Lead effective workplace relationships 
BSBLDR522 Manage people performance 
BSBLDR523 Lead and manage effective workplace relationships 
BSBLDR601 Lead and manage organisational change 
BSBLDR602 Provide leadership across the organisation 
BSBMKG431 Assess marketing opportunities 
BSBMKG433 Undertake marketing activities 
BSBMKG434 Promote products and services 
BSBMKG435  Analyse consumer behaviour 
BSBMKG439 Develop and apply knowledge of communications industry 
BSBMKG541 Identify and evaluate marketing opportunities 
BSBMKG542 Establish and monitor the marketing mix 
BSBMKG543 Plan and interpret market research 
BSBMKG545 Conduct marketing audits 
BSBMKG551 Create multiplatform advertisements for mass media 
BSBMKG552 Design and develop marketing communication plans 
BSBMKG555 Write persuasive copy 
BSBMKG621 Develop organisational marketing strategy 
BSBMKG622 Manage organisational marketing processes 
BSBMKG623 Develop marketing plans 
BSBMKG624 Manage market research 
BSBMKG626 Develop advertising campaigns 
BSBOPS101 Use business resources 
BSBOPS201 Plan and prepare for work readiness Work effectively in business environments 
BSBOPS304 Deliver and monitor a service to customers 
BSBOPS402 Coordinate business operational plans 
BSBOPS403 Apply business risk management processes 
BSBOPS405  Organise business meetings 
BSBOPS501 Manage business resources 
BSBOPS502 Manage business operational plans 
BSBOPS504 Manage business risk 
BSBOPS505 Manage organisational customer service 
BSBOPS601 Develop and implement business plans 
BSBPEF101 Plan and prepare for work readiness 
BSBPEF201 Support personal wellbeing in the workplace 
BSBPEF202 Plan and apply time management 
BSBPEF301  Organise personal work priorities 
BSBPEF401 Manage personal health and wellbeing 
BSBPEF402 Develop personal work priorities 
BSBPEF501 Manage personal and professional development 
BSBPEF502 Develop and use emotional intelligence 
BSBPMG420 Apply project scope management techniques 
BSBPMG421 Apply project time management techniques 
BSBPMG422 Apply project quality management techniques 
BSBPMG423 Apply project cost management techniques 
BSBPMG424 Apply project human resources management approaches 
BSBPMG425 Apply project information management and communications techniques 
BSBPMG430 Undertake project work 
BSBPMG530 Manage project scope 
BSBPMG531 Manage project time 
BSBPMG532 Manage project quality 
BSBPMG533 Manage project cost 
BSBPMG534 Manage project human resources 
BSBPMG535 Manage project information and communication 
BSBPMG536  Manage project risk 
BSBPMG537 Manage project procurement 
BSBPMG538 Manage project stakeholder engagement 
BSBPMG540 Manage project integration 
BSBPMG630 Enable program execution 
BSBPMG634 Facilitate stakeholder engagement 
BSBPMG635 Implement program governance 
BSBPMG636 Manage benefits 
BSBSTR401 Promote innovation in team environments 
BSBSTR501 Establish innovative work environments 
BSBSTR502 Facilitate continuous improvement 
BSBSTR601 Manage innovation and continuous improvement 
BSBSTR602 Develop organisational strategies 
BSBSUS211 Participate in sustainable work practices 
BSBSUS411 Implement and monitor environmentally sustainable work practices 
BSBSUS511 Develop workplace policies and procedures for sustainability 
BSBSUS601 Lead corporate social responsibility 
BSBTEC201 Use business software applications 
BSBTEC202 Use digital technologies to communicate in a work environment 
BSBTEC404 Use digital technologies to collaborate in a work environment 
BSBTEC601 Review organisational digital strategy 
BSBTWK201 Work effectively with others 
BSBTWK301 Use inclusive work practices 
BSBTWK401 Build and maintain business relationships 
BSBTWK501 Lead diversity and inclusion 
BSBTWK502 Manage team effectiveness 
BSBTWK503 Manage meetings 
BSBTWK601 Develop and maintain strategic business networks 
BSBWHS211 Contribute to the health and safety of self and others 
BSBWHS311 Assist with maintaining workplace safety 
BSBWHS332X Apply infection prevention and control procedures to own work activities 
BSBWHS411 Implement and monitor WHS policies, procedures and programs 
BSBWHS521 Ensure a safe workplace for a work area 
BSBWHS612 Develop and implement a strategy to support a positive WHS culture 
BSBWRT311 Write simple documents 
BSBWRT411 Write complex documents 
BSBXCM301 Engage in workplace communication 
BSBXCM401 Apply communication strategies in the workplace 
BSBXCM501 Lead communication in the workplace 
BSBXCS303 Securely manage personally identifiable information and workplace information 
BSBXCS402 Promote workplace cyber security awareness and practices 
BSBXTW301 Work in a team 
BSBXTW401 Lead and facilitate a team 
ICTSAS305 Provide ICT advice to clients 

Need Updated 2020 BSB Training Package RTO Resources ASAP?

Choose from our wide range of RTO LMS platform subscription and BSB RTO training materials options here: 

View our eSkilled LMS Resources Catalogue now to see the RTO materials that you can load onto your eSkilled LMS: 

Adapt to the latest BSB v7.0 changes by pre-ordering your RTO materials now! Get in touch with us now to talk about the resources you will need to prepare for the 2020 BSB update. Contact us on 1300 884 811 or email for more enquiries about our world-class LMS platform subscription options, eLearning tools, and digital resources!  

BSB Training Package v7.0 Supplementary Links: 

BSB Training Package v7.0 Explained by the Australian Skills Quality Authority –

Get Up to 65% OFF RTO Resources, e-Learning & LMS! Sale Ends 28th OCT! 0 Days 20 Hours 49 Minutes 30 Seconds
View Resource Catalogue Packages